Match really needs to step it up a notch.

Match

POF

23 Responses to “Match really needs to step it up a notch.”

  1. himagain Says:

    Funny thing…… As an “Ancient One” (as anyone over 45 apparently is, nowadays) these scenes are exactly how I see most Internet Companies run: just all children enjoying their “lottery win”. The new, new thing on the Net, that grabbed the pre-teens attention, whatever it is, the modern equivalent of the Hula-hoop, or Pet Rock.

    On the other hand, MOST big “real” companies today (businesses that actually make things like cars and computers), seem to be run by people with E.O.A. (Early Onset Alzheimer’s).

    It took me quite while to realise that the ONLY thing I saw in POF’s success was the genius programming of a kid with natural talent for it AND then much later, the natural marketing chutzpah of a Steve Jobs.
    Neither of which can be taught.
    He must feel lonely…..

  2. darlene huchulak Says:

    livelove laugh

  3. AnnieC Says:

    UNLES YOU CALL ME – I LEFT YOU MY PHONE NUMBER ON YOUR WEBSITE’S ? PAGE – I WILL BE CONTACTING THE NYS ATTORNEY GENERAL OFFICE!!!!!!!!!!!!!!! I DID NOT SIGN UP FOR THIS AND IF I CONTINUE TO RECEIVE EMAILS I HAVE NO CHOICE BUT TO PRESS CHARGES!!!!!

  4. AnnieC Says:

    Guess what I’ll do – is continue to write on this blog until someone has the decency to call me

  5. DL Says:

    user crguy00 deleted from site after years of using it with no contact or response from csr – years of recommending site to others – whats the deal with your CSR? Fix my account now please.

  6. exocet Says:

    Markus given that you supposedly have a mathematical background, you should know better than to quote statistics the way you do. What your 42% non-return rate means is that 42% of the people you identified leaving the site as couples, did not return to the site or you didn’t identify their return to the site. Whether they are still (or ever were) the couple you identified as leaving in a relationship, is anyone’s guess. However, that makes your focus on retention a little weird, since ideally, if you really could match people, your retention would be awful bcause lots of people would leave happy and in a relationship and never return. So, no, you can’t match people with an algorithm when your input to the algorithm is so poorly known and the results are so poorly known. That wouldn’r fly in a sloppy social sciences journal and trying to make that sort of claim in a real science journal would probably kill any reputation someone had for doing credible research.

    I did get into a relationship that lasted several years from pof, but it wasn’t with anyone that was ever in my matches. In fact, had she not contacted me by searching through interests, I’d have never known she existed. When I returned to pof, the site had gone to hell.

    I see nothing innovative about your filters. If anything filtering out people prevents dating. The reason I know this is because I’ve met and in many cases gone out with women on another site who were also on pof, but were outside of their age restrictions on pof. The other site in question allows one to specify a preference, but not exclude people from making contact. Given that men generally make first contact, the filtering did nothing but prevent me from contacting women who would date me (which is why I’m not on pof at all any more, but happily forked over the money for the upgrade on the other site).

    All those filters do is encourage people to not talk to other people. People on pof are generally rude. On the other site, even those who are not interested, often reply and say so, nicely. However, my incox on that site is generally full, so it really doesn’t matter like it did on pof where getting replies is like pulling teeth. That brings up the restrictions on photos. Your bias against males with shirtless pics is ridiculous. I don’t care what the women, say, my reply rate on the other site using a shirtless photo is like 90%. If you want people to actually pay for upgrades, the first thing you have to do is stop handicapping their access to people and the means by which they attract others. How many members you have is irrelevant. What matters is how many I can contact and whether or not I can usewhat I have at my disposal to attract them. As it stands, pof doesn’t do this.

    Then again, I don’t think that business goals necessarily coincide with member’s goals. If anything, you’re probably only baffled by low sales on upgraded accounts. It’s easy to give something away. It’s a little harder to figure out how to charge people for something that doesn’t give them any _noticeable_ advantage over not paying, especially when there is better “free” available these days.

  7. Loretta Hawkins Says:

    DELETE MY PLENTYOFFISH (MSFORREAL) ACCOUNT….TODAY 4/29/2013…SICK OF TRYING…CAN’T CONTACT YOU RIDICULOUS….DELETE THIS OLD ACCOUNT FROM 2009…

  8. Leïla_C Says:

    HI, I WANNA KNOW WHY I CANT GET IN MY ACCOUNT. CAN YOU HELP ME. THEY SAY I HAVE A WRONG PASSWORD BUT I DIDNT CHANGE IT. AND WHEN I ENTER MY EMAIL TO GIVE ME ANOTHER PASSWORD, THEY SAY THE EMAIL DOESNT EXIST. SOMETHING WRONG IN THIS WEBSITE. MY NAME ON POF Leïla_C PLEASE HELP ME OR EITHER JUST DELETE MY ACCOUNT AND I WILL MAKE A ANOTHER ONE. THANK YOU

  9. beth Says:

    I need help to
    said my account was deleted and there was NOTHING at all to show any reason to
    give me some explanition

  10. marco polo aka little guppy calling to aka little bass Says:

    cause little bass deleted it and laughed at ya….cause he delets 3000 a day… oh and he doesn’t go outside on the benches to eat lunch he eats granola inside with no décor…

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  12. Barry Says:

    Marcus,

    You terminated my account again for no reason. I would like one since right after I emailed your help desk as to why I can’t hide my profile, you deleted my account. This seems to be the norm.

    Therefore, I will forwarding my complaint tot the Massachusetts Attorney General for an inquiry and possible legal action against POF. I am not the only one and this may be a class action lawsuit.

    Your web site does not work as intended, communication and terms of services are vague, service or the lack of, and other possible FCC violations.

    Don’t worry, I do not think you will be in business much longer. I will disseminate this complaint to blogs, web sites and other POF complaint sites.

  13. Steffan Says:

    Had an account, tried to login, denied. Tried to reset password, denied as it didn’t recognise my email address, you know, the one its still sending all the spam to. Created a new account using the same email address, got an email to say my account was set up. Tried to login with new detaisl……denied…..once again didn’t recognise email address despite just sending me a ****in verification email to THAT address.

    Terrible mess, but at least their was a ‘Contact Us’ section in the Help menu to air my grievance and have the issue fixed…..oh wait….no theres not.

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  15. Paige Says:

    If you want to know the real reason for the new age limits, follow the money. What happens when someone wants to contact a person outside of the pof age restrictions? He/she creates a new account. Duplicate accounts inflate the membership numbers. More members increases the perceived worth of pof, i.e., revenues increase from advertisers and the potential selling price goes up. Since no one will leave over the age restrictions and to some who are too stupid to set age limits in their own in their profiles, Markus wins all around. Nothing forces Markus to delete duplicate profiles although deleting a few here and there creates a perception that a duplicate profile is a big deal, which is also good pr.

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  19. CostaRicaRomance.com Says:

    Why are you guys posting customer service requests here? Go to Twitter or Facebook :P

    Love the PoF shake. Although I’m thinking the Costa Rica Harlem Shake is going to be way sexier….

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